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FAQ
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What is your return policy?We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact our customer support team by email to initiate a return.
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How can I change my subscription plan?You can manage your subscription plan through your account on our website. If you need assistance, our customer support team is here to help.
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How do I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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